Build is easier. Knowing what to build is not.

Visible across the organisation

Embedded in how the business operates

Employee productivity

Needs that are felt by almost everyone

Search & Q&A

Writing & drafting

Summarisation

Data analysis

File notes & correspondence

Security & compliance

Policy, audit, risk, know your client

Finance & accounting

Invoicing, close processes, reconciliations, trust accounting

Matter management

Conflicts, resourcing, capacity, court deadlines

Pricing & scoping

Estimates, fee proposals, budget versus actual, scope changes

Winning work

Tenders, panel applications, credentials, experience management

Client work & custom solutions

The rules, checks, judgement and tailored solutions that add value

And many more

HR, legal, marketing, IT, facilities ...

Low

Uniquely yours

High

Why discovery gets harder

Operational opportunities often live inside complex processes. That is what makes them harder to find, and dependent on experts.

PeopleProcessesApplicationsDataBusiness rules

The people who know the process are the constraint