The email coach skill
A free Claude skill we use ourselves - it coaches your emails instead of just rewriting them.
A free Claude skill we use ourselves - it coaches your emails instead of just rewriting them.
Hand it a rough draft and a line of context, and it gives you three things: a reader's-eye read-back of how your email actually lands, a redraft built on an inverted-pyramid structure with the ask up front, and - the part that matters - the reasoning behind every meaningful change. A redraft with no explanation fixes one email; a redraft with the reasoning fixes every email after it.
The one idea it's built on: communication only happens on receipt. Sending is not communicating - an email is only communicated when the reader actually absorbs it. Every judgement in the skill traces back to that.
It also handles the hard cases: bad-news emails that risk tipping into passive-aggressive, the "sorry for the late reply" trap (there's a better opening, backed by published research), and how to chase an email that's being ignored. It's a plain-text file - open it and read exactly what it tells Claude to do.
Skills work in the Claude desktop app (Cowork) and Claude Code, on any paid Claude plan.
Prefer to see what you're installing first? Download the SKILL.md and read it - it's plain English, no code. You can also paste its contents into any AI chat as a one-off prompt, though the skill route means you never have to paste it again.
This skill is one small piece of how we help organisations put AI to work - agents, automation and the Microsoft Power Platform, proved with rapid proofs of concept rather than slide decks. If you'd like a conversation about what that could look like in your business, we're easy to find: talk to us, or browse the insights hub for the thinking behind the work.