The second AI wave - watch the recording

The full session from 13 October 2026 - just over an hour, with a live demo.

The second AI wave - recording, 13 October 2026

Most organisations have pointed AI at personal productivity so far. The bigger cost still sits in processes run through shared mailboxes and spreadsheets, and this session is about automating those while keeping the running cost under control.

What's in it

  • The first and second waves of AI adoption, and why the second is about whole processes.
  • The three ways to build an agent in Copilot Studio, and when to use each.
  • How to keep the credit cost per run low and predictable.
  • A demo of one process automated end to end, with people approving the agent's work.

Fill in the form and the video opens straight away, and we'll email you the link. Rather skim first? The slides are here.

You've watched this one before. Go straight to the recording.

A few slides from the session

Slide: combining workflows and agents - choose the right level of intelligence per step, no less, no more
A workflow where the input and output are known, an agent where a step takes reasoning.
Slide: the currency of AI is credits
Moving fixed steps into a workflow brings the credits per run down and narrows the range.
Slide: three harnesses, one studio
Copilot Studio has three harnesses, and choosing one comes before the build.

Talk to us about your own processes.

There are four ways to work with us, and the first conversation is thirty minutes with Tony.

Talk to us